✨ 30-Day Refund Policy — Kleem Organics

At Kleem Organics, we are committed to providing high-quality skincare products and a smooth customer experience. If your order arrives damaged or defective, we are here to help. Our 30-day refund policy ensures that any product issues are handled quickly and fairly.

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📌 Eligibility for Refunds or Replacements

You may request a refund or replacement if:

1. Damaged or Defective Products

If your item arrives damaged or defective, you are eligible for a refund or replacement.

2. 30-Day Claim Window

You must contact us within 30 days of receiving your order to submit a refund request.

3. Required Evidence

To process your claim, photo or video evidence of the damage or defect must be provided within 30 calendar days from the date the order was delivered.

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🚫 Non-Refundable Situations

Refunds cannot be issued in the following situations:

• Shipping Fees and Taxes: These are non-refundable.

• Order Errors: Refunds cannot be issued for orders placed by mistake.

• Change of Mind: We do not offer refunds if you no longer want the product.

• Subscription Charges: Subscription-related fees are non-refundable.

• Personal Preference: Refunds cannot be issued based on subjective factors such as scent, texture, consistency, or personal expectations.

Any situation not listed above will be reviewed on a case-by-case basis at the discretion of Kleem Organics.

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📞 Customer Support

If you need help with a refund request, please contact our customer service team:

📧 customersupport@kleemorganics.com

We are always here to assist you and ensure you have a positive experience with Kleem Organics.